We all saw on one of my last stream that I’ve got a bug on Pirate Kingdom Megaways. Slot just stuck in the middle of free spins, I refresh it. However, no money credited to my account and that was a huge almost 3000 EURO win. Things like this can happen with any slot provider and you shouldn’t panic in such situations and just follow a small instruction that I have for you.
I will attach some of the screen shots I did.
P.S. On Elk slots sometimes you big wins credited in like 3-5 minutes after, it’s a known bug, and I hope they fix it soon.
- Don’t play more, don’t do even one more spin. To make sure you won’t mess your bets history.
- Take a screenshot of the slot.
- Then open history of games on this slot and take a screenshot.
- Open history of your game session in the profile and take a screenshot there as well
- Now contact live chat support and describe your problem
- Usually, a chat will gather all the information from you, all screenshots and send it to tech stuff. Then you just wait and get your money back in a short time.
I will attach some of the screen shots I did.
P.S. On Elk slots sometimes you big wins credited in like 3-5 minutes after, it’s a known bug, and I hope they fix it soon.